Data Security

Bdtk 11 Privacy Policy

Protecting your personal data on the bdtk 11 platform is our top priority. This Privacy Policy is designed for users in Bangladesh and explains in detail how we collect, use, and safeguard your information.

Last Updated: January 2026

End-to-End Encryption SSL-Secured Connection Personal Data Kept Confidential BDT Payments Secured Mobile Security Your Data Is Never Sold to Third Parties Secure Data Storage User Rights Reserved End-to-End Encryption SSL-Secured Connection Personal Data Kept Confidential BDT Payments Secured Mobile Security Your Data Is Never Sold to Third Parties Secure Data Storage User Rights Reserved

Data Collection Details

When you register and use bdtk 11, we collect various types of information to enhance your experience and maintain platform security. Every piece of data we collect serves a specific purpose — we never gather unnecessary or excessive information. A detailed breakdown of the data collected is provided below.

Account Information

At registration, we collect your full name, mobile number, email address, date of birth, and password (in encrypted form). Identity documents such as a National ID (NID) or passport number may also be requested for verification purposes. This information is stored as part of our KYC (Know Your Customer) process in compliance with applicable Bangladeshi laws and regulations. You can view and update your account details at any time from your profile dashboard. This data plays a key role in identifying underage users and preventing fraud.

Device & Browser Information

When you access the bdtk 11 platform, we automatically collect information about the device and browser you are using — including device type, operating system, browser name and version, screen resolution, and device ID. Your IP address and approximate geographic location (down to city or district level) are also recorded. This data is used to detect suspicious logins, prevent multi-account activity, and improve the platform's technical performance. Additional verification may be required for access from outside Bangladesh.

Payment & Financial Information

Deposits and withdrawals on bdtk 11 are processed in Bangladeshi Taka (BDT ৳). When transacting via local mobile banking services such as bKash, Nagad, and Rocket, your phone number, transaction ID, and transaction amount are recorded. For card payments, full card numbers are never stored on our servers — only the last four digits and card type are retained. All financial data is processed in accordance with PCI-DSS standards and applicable Bangladesh Bank guidelines.

Usage Data

Your activity on the platform — including which games you've played, your betting history, time spent on pages, click patterns, and session count — is automatically logged. This data is used to send personalized offers and notifications based on your preferences. It also helps us identify excessive play patterns as part of our Responsible Gaming program. By analyzing usage data, we continually improve the platform's speed and reliability.

Purpose of Data Use

Bdtk 11 uses collected data solely for defined, legitimate purposes — your information is never used without your knowledge or consent under any circumstances. Our primary goal in using your data is to provide a safe, fair, and enjoyable betting experience. The main purposes for which your data is used are outlined below.

  • Account Management: Your information is used to complete your registration, verify your login, and keep your account secure. Two-factor authentication (2FA) is also supported to ensure safe and reliable access.
  • Payment Processing: Financial data is used to process deposit and withdrawal requests accurately and efficiently. Every transaction is recorded and can always be viewed in your transaction history.
  • Customer Service: Account and usage data is used to resolve issues, handle complaints, and provide technical support.
  • Fraud Prevention: Automated analysis is carried out to detect unusual transactions, multiple account creation, and bot activity.
  • Personalized Experience: Your preferences and playing patterns are analyzed to send you relevant offers, game recommendations, and bonus notifications.
  • Legal Obligations: Certain data must be retained and disclosed to comply with applicable laws and directives from regulatory authorities in Bangladesh.

We never sell your data to third parties for marketing purposes, and your information is never used for anything unrelated to our services.

Cookies & Tracking Technologies

Bdtk 11 uses cookies and similar tracking technologies to make your browsing experience smoother and more intuitive. Cookies are small text files stored on your device that help with website functionality and personalization. The types of cookies we use and their purposes are detailed below.

Essential Cookies

These cookies are essential for maintaining login sessions, storing security tokens, and keeping the platform running. Disabling them will prevent the platform from functioning properly.

Analytics Cookies

Page views, session duration, and navigation paths are analyzed to understand how users interact with the platform. This data is used to improve the quality of our services.

Preference Cookies

These cookies remember your language preference, theme choice, and other customization settings, so you don't have to reconfigure them on every visit.

Security Cookies

Security cookies are used to prevent CSRF attacks, detect suspicious login attempts, and monitor multi-device access within a single session.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may cause some features to stop working correctly. bdtk 11 does not use tracking cookies for any external advertising networks.

Data Storage & Security

Bdtk 11 follows industry-leading technologies and practices to protect your personal and financial data. Our servers and databases are secured with AES-256 encryption, and all communications are carried over TLS 1.3. Regular security audits and penetration testing are conducted to identify and address potential vulnerabilities before they can be exploited.

User data retention is governed by our data retention policy. Data from active accounts is kept for a defined period after account closure to meet applicable legal obligations in Bangladesh. Financial transaction records are generally retained for five years. Once the legal retention period expires, data is securely deleted or anonymized.

Our security framework includes multi-layered firewalls, an intrusion detection system (IDS), 24/7 security monitoring, and automated anomaly alerts. Only authorized personnel have access to specific data strictly as required for their role, and all access is logged. In the event of a data breach, we will notify affected users as quickly as possible and take all necessary remedial action.

Sharing Data with Third Parties

Bdtk 11 does not sell or rent users' personal data to any third party. However, limited data may be shared with selected partners as necessary to operate our services, and strict data protection agreements are in place for all such sharing. The circumstances under which data may be shared are outlined below.

  • Payment Processors: Financial information required to process transactions via bKash, Nagad, Rocket, or bank card gateways is transmitted through secure channels. These partners operate under their own privacy policies and financial regulatory standards.
  • Identity Verification Services: As part of the KYC process, limited identity information may be shared with approved verification partners.
  • Legal Authorities: We are legally required to disclose relevant information when ordered by a court, in response to a lawful request from an investigative authority, or as otherwise required under Bangladeshi law.
  • Responsible Gaming Support: If a user is identified as being at risk of problem gambling, limited information may be shared — with the user's consent — with relevant support organizations.

Outside of the cases listed above, your data is never shared with third parties without your explicit written consent. All third-party partners are contractually bound to uphold the same or equivalent data protection standards.

User Rights

Bdtk 11 believes every user has the right to full control over their own data. We ensure you can exercise the rights outlined below at any time, and our support team will respond to your requests promptly.

Right to Access

You may request a copy of all personal data held in your account. We will provide it within 30 days of receiving your request.

Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected. Some details can be updated directly from your profile settings.

Right to Erasure

When closing your account, you may request that your personal data be deleted. Please note that certain information must be retained for a specified period due to legal obligations.

Right to Data Portability

You may request a copy of your data in a structured, machine-readable format, making it easy to transfer to another platform.

Right to Restriction of Processing

In certain circumstances, you may request that the processing of your data be temporarily restricted — for example, while a dispute over the accuracy of that data is being resolved.

Right to Withdraw Consent

You may withdraw your consent to marketing communications or optional data processing at any time. This does not affect the validity of any processing that took place before the withdrawal.

To exercise any of the rights listed above, please contact our support team. Depending on the nature and complexity of your request, we will respond within 30 days and will notify you in advance if an extension is needed.

Policy Updates & Contact

Bdtk 11 may update this Privacy Policy from time to time to reflect evolving needs, legal requirements, or platform improvements. For any significant changes, we will send advance notice to your registered mobile number or email address. Continued use of the platform after such changes constitutes your acceptance of the updated policy.

The date of any policy update will always be shown in the "Last Updated" section at the top of the page, so you can easily identify the current version. We maintain an archive of previous policies and can provide earlier versions upon request. Our dedicated support channel is always available for prompt resolution of any data protection concerns or complaints.

Support & Contact

For any questions, requests, or complaints regarding our privacy policy, please contact us:

Email: support@bdtk11.im

Support Hours: 24 hours a day, 7 days a week

Still have questions?

To learn more about bdtk 11's privacy policy, visit our FAQ page — or open an account directly and get started with confidence.

বাংলা